RTX Explore Choose language English

User guide
RTX Explore 4k HD media streamer

1 . Safety Precautions

Keep your Android TV box away from water and water splashes. Use a dry cloth to clean your box. Make sure the ventilation openings are not blocked. Install the device according to the instructions provide by the brand and do not place the device near heat-emitting products including amplifiers. Use the grounded or polarized plug following its safety rating. A polarized plug has two live contacts and third ground contact. The third contact is for your safety. Contact an Electrician to replace the outdated outlet if the given plug does not fit your outlet. Avoid stepping on or twisting the power cable at the steam outlet, main outlet, and point where exists the appliance. Use the accessories given with the Android TV box. Unplug your device during lightning storms. If the device got damaged, you will need services. But get all the services from trained technicians.

Warning: Avoid exposing the device to rain or moisture to prevent fire and electric shock.

2 . Important Notice

These maintenance instructions are only for trained technicians. Do not try them if you do not have the proper knowledge. Moreover, this precautionary measure is to prevent electric shock. In case of disconnecting the power supply, you can use the main plug.

Installation Guide

① Connection with TV
Connect HDMI/AV cable to the HDMI/AV port of the Android TV
box and TV set.
hdmi cable

② Connection with Network

Plug the Ethernet cable to LAN port of the Android TV box, the other side to LAN port of router or Ethernet port of home broadband network

bedienungsanleitung wifi und buchse eingang ausgang android box wifi, socket i/o
③ Connection with Power

Connect the power adapter to the Android TV box. After power is on, it can start automatically.

Android-Box-Ladeeingang, Leistungsaufnahme, Lösung für Android-Box-Fehler

Note: Before powering on, Please switch the signal input of the TV to correct source.

Tips: The Android TV box supports Wi-Fi as well. Go to Settings > Network and the select the relevant SSDI. Select connect, enter password to Wi-Fi.

rtx duo android box png image

Rear Panel

Achter paneel, Painel traseiro, Rückwand, arka panel, rear panel

Side Panel

Zijpaneel, Painel lateral, side panel, Seitenverkleidung, yan panel

Remote Control

System Connection

Please refer to below pictures and instructions to connect TV, Power, Network and other devices.

Note: Before connecting please switch to all the equipment to be
connected (such as this device and TV power)

Technical SpeciFications

Feature Description
Hardware CPU S905W2 Quad core
ARM® Cortex™ A35
Android OS
Android 11.0
A/V Output
HDMI 2.1
Video Format
AV1 [email protected] up to [email protected] fps
H.265 HEVC [email protected] up to [email protected] fps
H264, MPEG, MKV, MP4
Audio Format
Photo Format
WiFi IEEE 802.11
a/b/g/n( 2.4/5.8Ghz Wifi)
USB Host
2*USB 2.0
Card Reader
1*TF Card Upto 64GB    
∮4.0*1.7 mm DC [email protected]


Issue Possible Reason Solution
After turned on, no display
• The power cord is not connected or socket without electricity
• Connect power plug ensure normal voltage electrical outlet
Tv with images without voice
• Audio cable is not connected
• Android TV box in MUTE state
• Volume is too low
• Re-connect the Audio cable
• Please press mute button
• Turn up the volume Fail
Fail connect the network
• Cable connect is abnormal
• Wi-Fi closed or the signal is too weak
• Cable connect is abnormal
• Wi-Fi closed or the signal is too weak
Controller failure
• Remote control is not in the correct direction
• Remote control is with low battery
• Remote control is broken
• Please aim at the front panel's 'SENSOR', then try
• Please change the batteries
• Please send it to the local maintenance station for checking

Android And Android TV are trademarks of Google LLC